INBOUND
AI receptionist
Answer every call, understand intent, route accurately, and never send a valuable inquiry to voicemail.
↗ ENTERPRISE CONVERSATION AUTOMATION
Every customerconversation,handled.
Resontra AI builds intelligent agents that answer, understand, and take action across voice and messaging—shaped around your workflows, policies, and systems.
English · Spanish · FrenchHuman fallback built inLive in 30 days
LIVE OPERATIONS
CALLSMSWACHAT
M
INBOUND · ENGLISHMaya is resolving a request
LIVE“I found the record. I can update that and send confirmation now.”
01:42 duration94% intent confidence
✓
ACTION COMPLETEDCRM updated · SMS sent
24/7Always available
3Launch languages
30Days to production
1Unified agent layer
VOICE THAT LISTENSFOLLOW-UP THAT HAPPENSCONTEXT THAT TRAVELSHUMANS WHEN IT MATTERS
THE HUMAN OUTCOME
The best automation feels like
relief.
The real value is not another dashboard. It is knowing every customer is heard, every next step is captured, and your team can finally focus on the moments that need a human.
“I stopped checking my phone during dinner.
TIME GIVEN BACK
“Every customer gets an answer—even when the whole team is busy.
CONFIDENCE AFTER HOURS
“My staff can focus on the conversations that actually need judgment.
HUMAN WORK, PROTECTED
Illustrative client outcomes—not published testimonials.
01
SOLUTIONS
Automate the work around
the conversation.
Resontra AI connects natural dialogue to the operational action your customer actually needs.
SUPPORT
Customer service
Resolve routine questions, look up records, update cases, and bring in a person when judgment is required.
↗GROWTH
Lead qualification
Ask the right questions, score fit, capture structured details, and schedule the next step while interest is high.
↗OUTBOUND
Proactive outreach
Run consent-aware reminders, renewals, confirmations, surveys, and opted-in follow-up at operational scale.
↗MODERNIZE
IVR replacement
Replace rigid menus with natural language while preserving authentication, routing, and existing telephony.
↗OPERATIONS
Intake and scheduling
Create appointments, first-notice records, dispatch requests, service tickets, and follow-up tasks in real time.
↗02
INDUSTRIES
General-purpose core.
Industry-specific control.
Each deployment starts with the same reliable engine, then adds the client’s vocabulary, policies, workflows, and tools.
Home services
Turn urgent inbound demand into booked work.
- Emergency triage
- Estimate qualification
- Inspection scheduling
Healthcare
Reduce access friction without compromising escalation rules.
- Appointment scheduling
- Patient intake
- Recall outreach
Insurance
Capture the first notice and keep policyholders informed.
- Claims intake
- Renewal outreach
- Payment reminders
Real estate
Respond to property interest while the lead is still warm.
- Listing qualification
- Tour scheduling
- Resident support
Logistics
Keep carriers, dispatchers, and customers moving around the clock.
- Carrier intake
- Dispatch coordination
- Status updates
Financial services
Modernize service workflows with careful verification and handoff.
- Account servicing
- Application intake
- Collections routing
03
LIVE DEMOS
Choose a workflow.
Then talk naturally.
Four industry playbooks, three languages, one duplex voice stack. Interrupt Maya, change your mind, or ask a follow-up.
HOME SERVICES · ENGLISHOakline Roofing · Maya
READYM
Call Maya
Use your microphone and speak naturally. You can interrupt her.
Your browser will ask for microphone permission. No phone number or signup is required.
04
THE PLATFORM
One platform.
Every conversation.
From the first utterance to the final system update, every step is designed, tested, and observable.
Model the conversation, not a phone tree.
Map intents, business rules, guardrails, tools, and human handoffs into one reusable agent playbook.
INTENT→POLICY→ACTION
Natural speech built for interruption.
Low-latency duplex audio lets callers pause, correct, change topics, and speak naturally in English, Spanish, or French.
ENESFR
Rehearse edge cases before launch.
Exercise happy paths, policy boundaries, escalation rules, and integration failures before real customers call.
27/28 passed
One agent across every conversation.
Carry context across voice, SMS, RCS, WhatsApp, web chat, and email without rebuilding the workflow each time.
VOICESMS / RCSWHATSAPPWEB CHAT
See what happened and why.
Review transcripts, outcomes, tool activity, sentiment signals, and handoffs from a single operating view.
Live QA
Take action in the systems you use.
Read and write appointments, leads, tickets, claims, orders, and custom records through native or API integrations.
CRM+CALENDAR+API
05Fits the stack you
INTEGRATIONS
Fits the stack you
already run.
Connect telephony, CRM, calendars, contact centers, and internal systems. Native integration where it helps; secure APIs where your workflow is unique.
Need something custom?We can work with REST APIs, webhooks, SIP, databases, and internal tools.
CRM
SalesforceHubSpotMicrosoft DynamicsZohoServiceTitan
CONTACT
TwilioFive9GenesysNICE CXoneAmazon Connect
SCHEDULING
CalendlyCal.comGoogle CalendarMicrosoft 365
AUTOMATION
ZapierMakePipedreamCustom APIsWebhooks
06From discovery to live
From discovery to live
in 30 days.
A focused launch plan with working software by week two and controlled production by the end of the month.
Discovery + scope
Goals, workflows, data, and risk boundaries
Build begins
Voice, prompts, tools, and integrations
First end-to-end run
Real scenarios in a controlled environment
Dry run + safety locks
Edge cases, QA, and team acceptance
Production rollout
Monitored launch with human fallback
07
OPERATIONS
No black box.
Every outcome visible.
Follow live conversations, review agent decisions, track business outcomes, and find the interactions that need a person.
RESONTRA AI / OPERATIONS
4 agents onlineConversation command center
CONVERSATIONS1,248Across 5 channels
AUTOMATED OUTCOMES71%Within policy
HUMAN HANDOFF8%With full context
CUSTOMERCHANNELINTENTOUTCOMETIME
MOMaria OrtizVoiceStorm damageInspection booked10:42 AM
DKDavid KimWhatsAppRenewal questionResolved9:18 AM
ANAlicia NguyenSMSTour requestScheduledYesterday
08Show us the workflow you want to
BOOK A DISCOVERY CALL
Show us the workflow you want to
remove.
In one conversation, we’ll identify the best automation target, the systems it needs to touch, and the fastest credible path to a working pilot.
- Workflow and integration fit
- Risk, compliance, and escalation boundaries
- 30-day pilot plan